Who are Benifex? 💚💜

We are a fast-moving technology company, and one of the most successful providers of online reward and benefits solutions in the UK. We believe that everyone deserves an exceptional experience at work, every day, and build workplace technology that makes this happen. Benifex’s mission is to build remarkable experiences that employees love. Today Benifex supports more than five million employees in over 3,000 organisations across more than 100 countries. To help us on our quest to be the best, we need brilliant people on board and that’s where you come in. 🚀

Why should you apply? 🌟

• Play an integral role in delivering a range of complex projects for our customers, that keep the role dynamic and engaging. 

• Collaborate with international customers and stakeholders, gaining insights into diverse benefits markets and business cultures. 

• Work on projects for customers who are already live on our platform—This means you get to focus on solving real problems and strengthening relationships in a fast-paced environment.

• Sunday Times Best Place to Work 2025 and Best Large Tech Company to Work for 2025

• Work for a profitable, fast-growing market leader in the online reward and benefits space

Great benefits:

⚖️ Guaranteed work-life balance with a hybrid working model

✈️ 23 vacation days / year

💰 Referral bonuses

🙂 Volunteer Days – two paid days annually to give back to the community

🏃‍♂️Health insurance

🏋️‍♂️ Flexible health budget (€300 / year) 

🎉Flexible benefits: 400+ discounts

Role Overview🚀

Step into a role where you’re immediately adding value. You’ll work with customers who are already live on our platform, on a wide range of smaller, focused change projects .The Solution Consultant performs a crucial role in the success of any project. They act as the bridge between the client and the internal technical team. They are responsible for engaging with customers and benefit providers alike to gather all relevant requirements needed to design a best practice employee benefits portal. 

To succeed in this role you must be a self-starter who will take ownership of the solution being delivered. You must be capable of building and maintaining good working relations with internal and external stakeholders alike (customers, brokers and benefit providers) – being collaborative is key. You should be someone who enjoys problem-solving and has a solution-oriented mindset. You must be tech-savvy and be able to think logically to design qualitative end-to-end process workflows – while you will be supported by technical experts you will need to confidently relay technical concepts to non-technical stakeholders. With time you will be expected to speak knowledgeably about the benefits market, use your initiative and act as a source of subject matter expertise on the topic internally.

Responsibilities 🤘

• Deliver projects with international customers and lend your expertise on customer requirements, benefits and Benifex solutions to others within the business.

• Lead the collaboration with customers, their brokers and benefit providers globally throughout the project, as part of a cross-functional project team.

• Gather and document customer requirements, producing detailed designs that address specific customer needs while adhering to best practices.

• Work with your technical colleagues to ensure feasibility of the customer's requirements in the solution design.

• Think outside the box to identify possible risks and exceptions in the design, with the aim of producing a robust end-to-end solution.

• Deliver with a focus on achieving an excellent user experience for both employees and customer administrators alike.

• Develop trusted advisor relationships with customer stakeholders.

• Support product development initiatives.

• Assume the role of the Benifex solution expert in sales meetings.

• Share knowledge of the technical set-up of benefits and how to integrate suppliers with both internal and external stakeholders.

• Create lean, standardized processes for implementing benefits.

• Continuously research and grow your knowledge of the global benefit market.

• Be an internal role model for the wider consulting teams, living and breathing the high standards we expect and helping develop others to achieve the same.

What are we looking for? 🔎

• Strong professional working proficiency in English

• 1-3 year's experience working as a solution consultant, or in an implementation/ b2b customer-facing role where you have gathered requirements.

• Evidence of proactively driving improvements, whether internally or externally.

• A completer-finisher, someone who really takes ownership and accountability of their work.

• Someone who frequently challenges the ‘status quo’ as well as removing external and internal barriers by identifying effective solutions.

• Effective communicator: comfortable communicating complex, often technical, points in ways appropriate to audiences that may vary from non-technical to highly technical, and through various verbal and written methods.

• Ability to skilfully navigate difficult conversations with fairness and empathy.

• Experience in global projects.

• Team player.

• Problem solver.

Nice to haves:

• Experience in Employee Benefits, HRIS, Payroll or HR Tech

• Experience in delivering multiple customer projects simultaneously.

• Experience with system integration projects (ideally HR or Payroll integrations)

Our internal interview process

📞 Initial interview with the Talent team

⏳ Interview with the Hiring Manager and Case Study Presentation

🤩 Final interview with the director

Even if you don't meet all of the requirements for this role, we encourage you to apply! We are looking for talented and passionate individuals who are eager to learn and grow. We also offer a variety of other roles, so please check out our careers page to see if there is something else that might be a good fit for you.

If you require any reasonable adjustments at any stage during the recruitment process, please let us know with your application.