As a Configuration Specialist, you’ll play a key role in optimizing Benifex platform to meet customer needs. Your tasks will be diverse, fast-paced, and stimulating and you will collaborate in an agile and cross-functional project team, bringing together diverse perspectives and skill sets. Together, we innovate and deliver tailored solutions that create value for our Nordic customers.

Your main responsibility will be to ensure that customer portals reflect their eligibility rules, reporting requirements, and financial processes in an efficient and compliant manner. This includes optimizing financial workflows and reporting to align with local tax regulations, as well as working on exciting projects such as onboarding new customers and partners, managing portal changes, and improving processes for existing customers.

Responsibilities 🤘

• Configure customer portals by setting up and updating company information.

• Ensure compliance and efficiency by optimizing financial workflows and reporting processes to align with local tax regulations.

• Implement Benifex features by configuring different tools in the platform. 

• Drive improvements by identifying opportunities for process development, automation, and the enhancement of existing configurations.

• Collaborate and provide support by working closely with internal and external stakeholders, offering technical assistance and training.

Who are you?

We are looking for someone with a basic technical understanding or a curiosity to learn more, which means that your experience is not the most important factor. To thrive in this position, you should enjoy working in a customer-facing role, feel comfortable taking on project management responsibilities, and be eager to develop your skills in these areas. Strong presentation skills are important, as the individual will need to present solutions in a structured and understandable way to customers and suppliers. In this role, you are also expected to independently identify and improve ways of working.

We highly value individuals who are open to learning, enjoy collaborating with others, and are ready to grow within our company. An interest or background in finance, payroll, or customer-facing financial discussions will be a strong advantage in this role.

What are we looking for? 🔎

• Technical interest and ability to troubleshoot issues in the portal.

• Some knowledge of finance and payroll, and the ability to confidently have these types of conversations with customers.

• Bachelor’s degree in Business Administration, Economics, Computer Science, or a related field, or equivalent relevant experience in finance, administration, or a client-facing role.

• Fluency in both Swedish and English.

It's a plus if you have:

• Configuration skills

• Basic knowledge of Excel

• Basic tax/accounting skills.