Who are Benifex? 💚💜

We are a fast-moving technology company, and one of the most successful providers of online reward and benefits solutions in the world. We believe that everyone deserves an exceptional experience at work, every day, and build workplace technology that makes this happen. Benifex’s mission is to build remarkable experiences that employees love. Today Benifex supports more than five million employees in over 3,000 organisations across more than 100 countries. To help us on our quest to be the best, we need brilliant people on board and that’s where you come in. 🚀

Why should you apply? 🌟

• You’ll shape a complex, multi‑product experience, bringing clarity and coherence to a suite used by millions.

• You’ll build and elevate the design function, creating the team, standards and processes that define how great design happens at Benifex.

• You’ll have real influence, acting as a key voice in product leadership and helping set direction, priorities and quality.

• You’ll work on meaningful design challenges, from modernising legacy systems to launching new products at pace.

• You’ll drive modern, AI‑powered design practices that raise quality and accelerate delivery.

• Sunday Times Best Place to Work 2025 and Best Large Tech Company to Work for 2025

• Work for a profitable, fast-growing market leader in the online reward and benefits space

 **Please note we are unable to offer visa sponsorship and require to people to be based in the UK or Ireland for this position**

Great benefits:

💰 £100,000 - £136,000 salary

🤸 Flexible work – choose a working setup that works for you, our only ask is to see you once a month in the office and you must be based in the UK or Ireland.

💸 Full access to our comprehensive benefits package, including discounts from hundreds of high street brands, salary sacrifice schemes across Finance, Health, Tech, and more

✈️ 25 days holiday plus your local bank holidays

🎂 Your birthday off

❤️ Two half day wellbeing days

🩺 Healthcare cash plan to cover the costs of day-to-day healthcare

🧠 Employee Assistance Plan 24/7 365 support

🤒 Income Protection (75%) and life assurance (4x salary)

💰 Referral bonuses

🌟 Enhanced parental leave package - 26 weeks fully paid maternity leave and 4 weeks fully paid paternity leave

✈️ Work from Anywhere policy for 90 days

🏖️ Buy and Sell scheme for holidays

💳 £50 monthly allowance to spend on whatever takes your fancy, your very own Benifex card will be topped up at the start of each month!

Role Overview 🚀

We’re hiring a Director of Design to lead our growing team of product designers and researchers and to prove that great design is the difference between a product people tolerate and one they truly love!

You’ll elevate the craft, create clarity in how we work, strengthen product coherence across our suite, and significantly influence what we build and how quickly we ship it. You’ll be a senior voice in product leadership, ensuring we stay focused on real user pain while embracing modern tooling (especially AI) to drive both quality and speed.

This is a role for a design leader who understands B2B SaaS complexity, collaborates deeply with engineering, and knows how to turn insights into product direction, not just pixels.

Responsibilities 🤘

• Building the design function: hiring, coaching, setting clear quality standards, and establishing processes that enable designers to do their best work

• Owning product coherence across our suite — ensuring customers feel the value of a unified experience, not disconnected parts

• Acting as the design voice in product leadership: shaping priorities, highlighting user problems, and advocating for quality while engaging with trade‑offs

• Grounding the team in real user problems using research, analytics, support data and customer conversations — not just usability testing

• Driving the adoption of modern design tools and AI‑aided workflows that accelerate both quality and delivery

• Partnering closely with product and engineering to scope work, make decisions quickly, and keep momentum high

What are we looking for? 🔎

• You’ve built or significantly scaled a design function, hiring designers and establishing processes that stuck

• You’ve worked in complex B2B SaaS environments with multiple user types, legacy constraints and configuration-heavy problems

• You collaborate deeply with product and engineering, understand technical constraints, and know how to help teams move decisively

• You start with user problems, not interfaces and have examples to show this

• You value pace, helping your team avoid rabbit holes and ship high‑quality work regularly

• You have strong visual taste and have previously elevated an aesthetic in a grounded, enterprise‑appropriate way

• You measure design impact through analytics, NPS, task data or customer signals

• You’ve built and shipped a design system adopted by engineering that improved consistency and velocity

Even if you don't meet all of the requirements for this role, we encourage you to apply! We are looking for talented and passionate individuals who are eager to learn and grow. We also offer a variety of other roles, so please check out our careers page to see if there is something else that might be a good fit for you.

Our interview process

✌ Benifex understands the need to have a fast and efficient process, the below will all be completed in the shortest time possible.

📞 Initial informal call with the Talent team

⏳ Interview with the hiring manager

⏳ 2 part interview: Presentation with key stakeholders followed by a meet with some of the team

🤩 Final interview with Engineering stakeholder

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We are committed to creating a diverse and inclusive workplace where everyone feels welcome and respected. We believe that diversity and inclusion are essential to our success, and we are proud to be an equal opportunity employer.

We are a proud member of the Disability Confident employer scheme.

If you require any reasonable adjustments at any stage during the recruitment process, please let us know with your application.